Frequently Asked Questions

Get the Answers You Need for a Seamless Cleaning Experience

Our standard cleaning covers all main areas of your home — kitchen, bathrooms, bedrooms, and common spaces. We dust, vacuum, mop, wipe surfaces, and sanitize frequently touched areas to keep your home spotless and healthy.

Not necessarily! Most of our clients provide us with access instructions or a spare key. You can come back to a fresh, clean home — no stress, no interruption to your day.

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Yes, all our team members are carefully vetted, insured, and professionally trained to deliver safe, consistent, and high-quality cleaning every time.

Absolutely! We bring all necessary products and tools — eco-friendly and safe for kids and pets. If you prefer specific products, just let us know in advance.

It depends on your home size and condition, but most cleanings take 2–4 hours. We always ensure thorough work without rushing.

Yes! We offer flexible scheduling — just let us know 24 hours in advance to reschedule without any fee.

Absolutely. If you’re not 100% happy with the cleaning, we’ll come back and make it right — guaranteed satisfaction.

We recommend picking up personal items and clearing cluttered surfaces to help our cleaners focus on detailed cleaning.

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